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Balanced Scorecard Online Exam Quiz

Important questions about Balanced Scorecard. Balanced Scorecard MCQ questions with answers. Balanced Scorecard exam questions and answers for students and interviews.

In response to challenges arisen by competitors and new entrants, the strategy which must be considered by the company does include

Options

A : a. cost leadership

B : b. demand inelasticity

C : c. differentiated products

D : d. both a and c

Considering two fiscal years 2013 and 2014, the actual units sold in 2013 and 2014 are 11000 and 12500 units respectively, and selling price in year 2013 is $50, then revenue effect of growth will be

Options

A : a. $70,000

B : b. $75,000

C : c. $65,000

D : d. $73,000

The balanced scorecard perspective measures company's success in targeted segments of customers, this perspective can also be classified as

Options

A : a. internal business process perspective

B : b. customer perspective

C : c. learning perspective

D : d. financial perspective

An amount of available capacity other than employed capacity, to meet the customer's demand, is classified as

Options

A : a. targeted capacity

B : b. budgeted capacity

C : c. recovery capacity

D : d. unused capacity

In operating income strategic analysis, the strategic component which measures change in cost attributed to price of input in current year, relative to price of input material in last year, can be classified as

Options

A : a. internal process component

B : b. growth component

C : c. price recovery component

D : d. productivity component

The balanced scorecard perspective focuses on all the operations, and it leads to value creation process for customers, can be categorized as

Options

A : a. learning perspective

B : b. financial perspective

C : c. internal business process perspective

D : d. customer perspective

The quantity of produced output is divided with the cost of all used inputs to calculate

Options

A : a. engineered productivity

B : b. targeted productivity

C : c. partial productivity

D : d. total factor productivity

In operating income strategic analysis, a component which measures the change in operating income attributed to the change in output quantity is classified as

Options

A : a. internal process component

B : b. growth component

C : c. price recovery component

D : d. productivity component

If the quantity of manufactured jackets is 2250000 units and the leather used to produce the output is 3500000 m², then direct partial productivity of material will be

Options

A : a. 0.642 unit of jacket per ² of leather

B : b. 0.342 unit of jacket per ² of leather

C : c. 0.442 unit of jacket per ² of leather

D : d. 0.542 unit of jacket per ² of leather

Considering two years 2013 and 2014, the quantity of output produced in 2014 is divided by cost of input used in 2013, to produce output in 2014 to calculate

Options

A : a. benchmark engineered productivity

B : b. benchmark total factor productivity

C : c. benchmark partial productivity

D : d. benchmark total productivity

The quantity of produced output is divided by quantity of used input to calculate

Options

A : a. targeted productivity

B : b. total factor productivity

C : c. partial productivity

D : d. unused productivity

Considering the balanced scorecard, the perspective in which performance of organization includes is

Options

A : a. financial perspective

B : b. learning and growth perspective

C : c. customer perspective

D : d. all of above

In operating income strategic analysis, the strategic component which measures change in operating income, attributed for change in price of outputs and inputs is classified as

Options

A : a. internal process component

B : b. growth component

C : c. price recovery component

D : d. productivity component

In strategy formulation, the forces that must be focused for industry analysis include

Options

A : a. potential entrants in market

B : b. customer's bargaining power

C : c. supplier's bargaining power

D : d. all of above

Considering two fiscal years 2013 and 2014, if the selling price in 2013 and 2014 is $55 and $60 per unit respectively and actual units sold in 2013 are 25000 units, then revenue effect of price recovery will be

Options

A : a. $14,500

B : b. $135,000

C : c. $125,000

D : d. $12,500

The way an organization matches its capabilities with available opportunities to accomplish its goals is called

Options

A : a. elasticity incurrence

B : b. off shoring

C : c. strategy

D : d. engineering

Which of the following is an example of internal business perspective in balanced scorecard?

Options

A : a. employee turnover rates

B : b. operating capabilities and number of patents

C : c. operating income and revenue growth

D : d. customer satisfaction and market share

The balanced scorecard perspective, which measures strategy profitability and amount of operating income results from cost reduction is classified as

Options

A : a. learning perspective

B : b. financial perspective

C : c. internal business process perspective

D : d. customer perspective

An approach which is used to manage unused capacity is

Options

A : a. reengineering

B : b. downsizing

C : c. upgrading

D : d. none of above

The fundamental redesigning and rethinking of business processes to improve critical measures such as quality, speed, cost and customer satisfaction are called

Options

A : a. reengineering

B : b. differentiation

C : c. bargaining

D : d. targeting

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